Returns & Exchanges
What is your return policy? My order arrived melted, can you help? I received the wrong item, what should I do?
What's your return policy?
If your chocolate arrived melted or damaged, please send us a photo of the chocolate requesting a refund or a replacement shipment. You can respond to your order confirmation email or through the Contact Us Form. If you are unsatisfied with the taste
I received the wrong item, what should I do?
Oh no! We want to make sure you get exactly what you ordered, but sometimes things get a bit messed up. Please contact us here or reply to your order confirmation email so we can understand what went wrong and make sure to include a photo of what you
I'm missing an item, can you help?
Oh no! We want to make sure you get exactly what you ordered, but sometimes things get a bit messed up. Please contact us here or reply to your order confirmation email so we can understand what went wrong. We'll take a look and make sure you get wha
My order arrived melted, can you help?
If your chocolate arrived melted or damaged, please send us a photo of the chocolate requesting a refund or a replacement shipment. You can respond to your order confirmation email or through the Contact Us Form.