Raaka Chocolate

<p dir="ltr" id="isPasted" style="line-height:1.425;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;">Interested in carrying Raaka in your store or using our chocolate in food service? &#xA0;Email orders@raakachocolate.com to connect or shop our wholesale offerings on&#xA0;<a href="https://www.faire.com/direct/raakachocolate?signUp=direct" target="_blank" rel="noopener nofollow noreferrer" id="isPasted">Faire</a>.</p>

Interested in carrying Raaka in your store or using our chocolate in food service?  Email orders@raakachocolate.com to connect or shop our wholesale offerings on Faire.

Where can I find your wholesale catalog?

Wholesale

How do I adjust or cancel my order?

Is there a gift receipt option?

Can I change my delivery address?

Order Management

Is Raaka allergen friendly? Are you nut, gluten, or dairy free?

Is your chocolate vegan?

Is your chocolate kosher certified?

Do you test your chocolate for heavy metals?

Which products are certified bird friendly?

How much caffeine is in Raaka’s chocolate?

What is Transparent Trade?

Where do you make your chocolate?

Product Information

How long will it take for my order to arrive?

My tracking number says the order was delivered but I didn’t receive it. What should I do?

Where do you ship?

How do I get free shipping?

How does my order ship?

How do you prevent melting? Do you ship with ice?

Do you ship to PO Boxes?

Shipping & Delivery

What's your return policy?

I received the wrong item, what should I do?

I'm missing an item, can you help?

My order arrived melted, can you help?

Returns & Exchanges

When will I receive my First Nibs subscription?

How do I make changes to my subscription?

How do I cancel my subscription?

I don't like a flavor in my upcoming First Nibs box, can I make a substitution?

Do subscriptions include free shipping?

Subscriptions

Do you sell chocolate out of the factory?

Can I visit the factory?

Do you offer tours of your factory?

Factory & Store

Do you offer chocolate making classes at your factory?

Can I reschedule or cancel a class?

Is there an age limit for classes?

Can I gift a class?

Do you host private events at your factory?

Classes & Experiences

How do I create a wholesale account?

Do you have a minimum order size?

Can I place a bulk or corporate gift order?

Do you offer custom gifts and packaging?

Can you drop ship to multiple addresses?

Do you ship bulk orders internationally?

What is the lead time on bulk gift orders?

Bulk & Corporate Orders

Where can I find your wholesale catalog?Updated a month ago